Small to medium sized business who are yet to
create a website should follow the advice given by a leading open source community group.
Director of the Eclipse foundation, Clodagh Murphy (female), has suggested that successful online retailing is achieved by clarity and ease of contact.
She says you need to make sure that the online experience is absolutely crystal clear.
"That way you're getting rid of any fear and uncertainty that a customer may have as they progress through the transaction process."
Research from Eclipse published recently suggests nine out of ten UK consumers have avoided dealing with a company again because of bad customer service.
The Takeaway web design packages from Mr Site make setting up a website quick, easy and inexpensive.
