If you are planning on moving your domain from your current registrar from Mr Site, you will need to contact your current provider and ask them for some important information.
The top 10 domain registrars are:
1. UK2Net
2. Namesco
3. LCN
4. eNom
5. 1and1
6. Fasthosts
7. GoDaddy
8. 123 Reg
9. Easily
10. Network Solutions
Below you will find instructions about how to initiate your move to Mr Site and the information you need to obtain from your registrar - just scroll through to find the instructions for your specific provider. If your provider isn't in this list, please contact our support team at support@mrsite.co.uk or speak to a guru on Live Chat.
You need to find out the 'EPP code' or 'Auth code' from your provider, and then email it (along with your domain name) to customerservices@mrsite.co.uk
UK2Net
For .uk domains
1. Go to www.uk2.net and click on 'Account Login' to login to the UK2 Dashboard
2. Once you are logged into the UK2 Dashboard, you will need to update the DNS Nameservers for the domain to the nameservers specified by Mr Site
• Click on the 'Domains' section
• Click on the specific domain
• Click the 'Change Nameservers' link
Enter the following nameservers and submit the change
• Ns0.hosthost.co.uk
• Ns1.hosthost.co.uk
3. You are now ready to submit a transfer request:
• Go to www.uk2.net/move_away/
• Fill out the move away form until you reach the 'cyber travel out' order number
4. Once you have submitted the move-away request in step 3, please submit a support ticket to UK2Net Technical Support department quoting your domain name(s) and your cyber travel out order number(s). UK2 requires this confirmation from you before they can process your order(s).
Once UK2 has received your confirmation ticket, they will usually process your travel out order(s) within 2 working days. When this process has been fully completed the IPS Tag for your domain(s) will be changed to Mr Site, and we will now manage the domain(s).
For non .uk domains
1. Go to www.uk2.net and click on Account Login to login to the UK2 Dashboard
2. Once you are logged into the UK2 Dashboard, you will need to update the DNS nameserver settings for the domain to the nameservers specified by Mr Site.
• Click on the 'Domains' section
• Click on the specific domain
• Click the 'Change nameservers' link
Enter the following nameservers and submit the change
• Ns0.hosthost.co.uk
• Ns1.hosthost.co.uk
3. Return to the 'Dashboard' home screen and click on the 'My Account' section. Please update the contact/owner details for the domain as necessary. You will then click the 'Registrar (WHOIS) details' link and you will again need to update the contact details for the relevant domain.
It is vital that you change the email field to an email address that is NOT related to the domain that is being transferred. Later on in the transfer process, an email showing your transfer 'AUTH code' or 'EPP code' will be sent to this email address by the registry organisation for your domain (Tucows or Joker), so this needs to be an email address not associated with the domain.
If you know the registry organization for your domain is Joker, then UK2 will need to change this email address for you. Please submit a ticket to their Technical Support department and use this text:
Domain - <copy your domain here>
Please change the Administrative Contact Email Address for this domain on the Joker system to <copy the new email address here>
Please note: The administrative contact email address on WHOIS lookups will only change to show your new email address AFTER you have successfully submitted your UK2 move-away order.
4. You are now ready to submit a transfer request.
• Go to www.uk2.net/move_away/
• Fill out the move away form until you reach the “cyber travel out” Order Number.
5. Once you have submitted the move-away request in step 3, please submit a support ticket to the UK2 Technical Support department quoting your domain name(s) and your cyber travel out order number(s). UK2 requires this confirmation from you before we can process your order(s).
Once UK2 has received your confirmation ticket, they will usually process your travel out order(s) within 2 working days. When this process has been fully completed the WHOIS 'Administrative Contact' details for your domain(s) will be changed to show the owner's name and email address. The Registry organization for your domain (not UK2) will then send a transfer confirmation email to the administrative contact for authorisation.
Typically an automated email message will be sent to the administrative contact address in 3 or 4 days. This email will show your domain transfer 'Auth code' or 'EPP code'. Once you have received this code by email, UK2 has no further involvement with the domain transfer process. You will then need to contact Mr Site to complete the transfer process. You will usually need to provide the transfer 'AUTH code' or 'EPP code' to us - often through a website link that they will provide to you through an email.
IMPORTANT:
TO PREVENT ANY FURTHER CHARGES FOR SERVICES RELATING TO THE DOMAIN YOU HAVE TRANSFERRED, YOU NEED TO SUBMIT A CANCELLATION TICKET:
Please browse to http://support.uk2.net/ and submit a ticket to the cancellations department.
In the ticket please state the following:
• your domain name
• your cyber travel order number
• and the phrase 'Please CANCEL ALL SERVICES for this Domain'.
Namesco
To transfer your domain name please access your 'Control Panel'. One logged in, click on 'Domain Names', followed by the domain name you wish to transfer. Now click 'DNS & Transfer Options' and finally click on 'Transfer Domain'. You may now choose the transfer option you require and follow the on-screen instructions to complete the process.
Note: The options available to you will depend on the domain you are transferring, e.g. you will be given the option to change the TAG on your .uk domain but as TAG's only relate to anything .uk this option will not be shown for other suffixes.
LCN
You will need to select the 'Full Transfer' option:
From the My Account section, click the domain you wish to transfer and then click 'Transfer away' from the 'Manage Domain' menu.
eNom
If you need to transfer your domain registration away from eNom, you will need to do three things on their system (for most domain extensions):
• Unlock the domain by disabling Registrar-Lock.
• Verify that the registrant and administrative contacts on the domain are current and valid. You may also want to disable ID Protect if it's enabled, as this will make the transfer process easier.
• Email the authorization (EPP) code to yourself.
To enable or disable Registrar-Lock (clientTransferProhibited) status for your domain, please do the following:
• Log into your account.
• Choose menu option 'Domains' > 'My Domains'.
• Click on the link for the domain name you wish to modify.
• Click 'General Settings' or select 'General Settings' from the 'Manage Domain' drop-down list.
• Set 'Registrar-Lock' to either Enabled or Disabled.
• Click Save at the bottom.
• Please allow approximately 24 hours for the status to update at the registry.
To view or modify registrant and administrative contacts, please do the following:
• Select the menu option 'Domains' > 'My Domains'.
• Click on the link for the domain name you wish to work with.
• Scroll down and click on 'Contact Information', or choose 'Contact Information' from the 'Manage Domain' drop-down list.
To disable or re-enable ID Protect for a domain name, please do the following:
NOTE: Your contact information will be visible to the public once you follow the below steps.
• Log into your account.
• Select the menu option 'Domains' > 'My Domains'.
• Click on the 'ID Protect' icon to the right of the domain name (under the 'ID Protect' column).
• Select either the Protected or Unprotected radio button.
• Click 'Save Changes'.
To email the authorization code to yourself, please do the following:
Select the menu option 'Domains' > 'My Domains'.
• Click on the link for the domain name.
• Click on 'General Settings' or select 'General Settings' from the 'Manage Domain' drop-down list.
• Click the link, 'Email Auth Code to Registrant'.
• Once you have removed the registrar lock and/or obtained the EPP/authorization key for transfer, you will need submit the transfer order through Mr Site.
1 and 1
For .uk domains
This process is done in the Contract Tool. The Contract tool can be found at http://contract.1and1.co.uk
1. You will need to log in using your Account Number and Password, if you have miss placed either of these, the account number can be found on any correspondence from 1&1 or in the 'Control Panel'. If you have forgotten your password then this can be re-sent to you from the Login page of the 1&1 Control Panel.
2. Once you have logged in to the 'Contract Tool' you will need to choose the domain that you want to change the tag for. Click on the 'Cancel individual domains' option then click the 'Continue' button.
3. Select the when you would like the tag change to happen; this is done using the drop down boxes in the 'Execute (on)' column. Until this has been done you will not be able to choose what happens to the domain name.
4. Once you have chosen when you would like the change to happen, the 'Cancellation option will become active, from here using the drop down box click on the 'Change provider' option. Click the 'Continue' button to proceed to the next step.
5. You will now need to enter the new IPS Tag, every domain registrar that registers .uk domain name will have an IPS Tag, if you do not have this then contact the new registrar and they will provide it. Click the 'Continue' button to proceed to the next stage.
6. A confirmation will be shown, the details of the changes that you have made, click on the 'Finish' button.
An e-mail will be sent to the address that you have provided in the 1&1 Control Panel, in this e-mail there will be a link that you will need to click to confirm your identity and complete the change of tag for the .uk domain name.
Please note: If you do not receive an email with this special cancellation confirmation link, please contact 1and1 Support Team about the status of your cancellation to ensure your cancellation-order will be processed correctly.
For non .uk domains
Open the Contact Tool at http://contract.1and1.co.uk
1. Log in using your account number and password
2. Choose the contract which contains the domains
3. Select whether you want to 'Cancel Entire Contract' or 'Cancel Selected Domains'
4. Choose the 'Execute On' for the domain
5. Change the cancellation option to 'Change Provider'
6. Click 'Continue'
7. Go to the 'admin.1and1' control panel (not the 'contract.1and1' control panel) and unlock your domain
8. Click 'Domains', then select your domain and click 'Info'
9. You will then see the Auth Code (which will be called the 'EPP' code if your domain is less than six months old). Make a note of this code and forward it to Mr Site.
REMINDER: Please cancel your 1&1 hosting if you are no longer going to use it, otherwise 1&1 will continue to bill you for hosting services.
Fast host
For .uk domains
Start at http://www.ukreg.com
1. To transfer a Fasthosts domain away from UKreg, you'll first need to check if it was initially registered at UKreg or if it was transferred into UKreg from elsewhere.
2. Click on the 'Members Login' link at the top of the page.
3. Go to UKreg and select 'Configure Domains'.
4. Select the domain you'd like to move and choose 'Change IPS Tag'.
5. The IPS tag for Mr Site is 'MRSITE' enter it here.
6. If the domain was transferred into UKreg you must also send a fax, on headed notepaper, to UKreg providing the following information:
The new IPS tag name
The username and password for your UKreg account
The domain name
The support fax number for UKreg is 0870 888 3555.
For non .uk domains
Start at http://www.ukreg.com
1. Click on the 'Members Login' link at the top of the page.
2. Select 'Configure Domains' in the middle of the page.
3. Log into your UKreg account.
4. Select the domain you wish to unlock.
5. Click 'Unlock For Transfer'.
6. Click 'Confirm'.
7. Contact UKreg support and ask them to send you your Auth Code.
Go Daddy
Start at http://mya.godaddy.com/
1. Click the 'Manage Domains' link. This will open the domain control centre.
2. Click on the domain name that you want to transfer.
3. Change the lock on the domain by clicking 'Change'.
4. Change the lock to 'Unlock' and click the 'OK' button.
5. You now need to get your Auth Code for the domain. Click the 'Send By Email' link - this will send the Auth Code to the admin contact for the domain name.
123 Reg
For .uk domains
1. Login to your 123-Reg Control Panel.
2. Choose the domain you wish to transfer from the drop down menu under 'Manage Domains' and click 'Modify Domain'.
3. Choose the Change IPS Tag Option.
4. Enter MRSITE into the box shown at the bottom of the screen and click 'Change IPS Tag Now'.
For non .uk domains
1. Login to your 123-Reg Control Panel.
2. Choose the domain you wish to transfer from the drop down menu under 'Manage Domains' and click 'Modify Domain'.
3. Simply click the 'Request Auth Code' option and auth code will automatically be emailed to you.
Easily
For .uk domains
1. Log in to your Easily account
2. Click on the small 'D' icon at the bottom of the screen to administer your domains
3. Click on the 'T' icon to the right of your .uk domain
4. Locate the link saying 'Click here' at the bottom of the screen. This will be within the heading 'Transferring the management of your domain(s) to another provider'.
5. Enter your reason for transferring in the top box and be sure to tick the box on the left hand side
6. Finally, type MRSITE into the box requestion 'New Provider's Nominet Tag' and click the 'Transfer' option
For non .uk domains
1. Log in to your Easily account
2. Click on the small 'D' icon at the bottom of the screen to administer your domains
3. Click on the 'T' icon to the right of your .uk domain
4. Locate the link saying 'Click here' at the bottom of the screen. This will be within the heading 'Transferring the management of your domain(s) to another provider'.
5. Enter your reason for transferring in the top box and be sure to tick the box on the left hand side
6. You will then need to populate a few other fields. These fields are as follows :
New providers name: MRSITE
Email address to authorise transfer: Your email address
Name Server 1: ns0.lcn.com
Name Server 2: ns1.lcn.com
7. To finalise the process, simply click 'Transfer Domain'. Please allow up to 24 hours for the domain to unlock.
Network Solutions
To transfer a domain name from Network Solutions to Mr Site, you will need the following:
• Your domain name unlocked
• Access to the email address on file for the Administrative Contact for the domain name
• Authorization or EPP code
To Unlock a domain name
1. Log in to your Network Solutions Account Manager at https://www.networksolutions.com/manage-it/index.jsp.
2. Click 'nsWebAddress' (Domains).
3. Click 'Manage Domains'.
4. Click the domain name to be unlocked.
5. Click 'Turn Off or Request Authorization Code'.
6. Select 'Leave Domain Protect Off', and then click 'Save'.
7. Click 'Save'.
Allow up to 24 hours for our system to recognize the status change. If you attempt to respond to the transfer approval message before our system recognizes the status change, the transfer will fail.
To Change Administrative Contact Information
1. Log in to the Network Solutions Account Manager at https://www.networksolutions.com/manage-it/index.jsp.
2. Click 'Edit Account Contacts'.
3. Click the domain name to be edited.
4. In the 'Edit WHOIS Contacts' section, click 'View/Edit WHOIS Contacts'.
5. Select the the domain name to be edited, and then click 'Continue'.
6. Select 'Administrative Contact', and then click 'Continue'.
7. Edit the Administrative Contact's email address.
8. Click 'Submit'.
Allow up to 24 hours for our system to recognize the change.
To Obtain the Authorization Code
1. Log in to the Network Solutions Account Manager at https://www.networksolutions.com/manage-it/index.jsp.
2. Click 'Web Address' (Domains).
3. Click the domain name that you want to manage.
4. In the 'Domain Protect' row, click 'Turn Off or Request Authorization'.
5. Select 'Request Authorization Code'.
6. Click Save. The authorization code displays in the 'Auth code field'.